Last updated: December 2021
1/ Collection of personal data
We collect your personal data in the following ways:
- directly from you
- indirectly through your use of the Services
a) When you use the website or as a logged-in user or make (or are about to make) a purchase, we collect information about your pending or completed order.
b) When you use the website and you accept the deposit of some or all of the cookies, we collect those that you have accepted.
2/ Use of personal data collected
Securing transactions and combating fraud
In order to guarantee you an optimal quality of service and to secure payments and deliveries, certain data collected on the Site may also be used to determine the level of fraud risk associated with the use of this Site. We have chosen Stripe and Paypal, our payment providers, to carry out this analysis of the data collected, on a fully automated basis.
The data concerned is related to the setting up of the sales contract (products, personal and bank details).
Depending on the results of the check, we may decide to take security measures and, if the security of the order cannot be guaranteed, we may choose to cancel it. The occurrence of an incident (such as fraudulent use of a means of payment or delivery fraud) will lead to the data relating to the order being entered into a file, which may lead us to carry out any further checks that may be necessary for future orders. You will be notified of this during the risk analysis and will be able to make any comments you may have.
If you object to the processing of your data for the purpose of securing transactions, you may be prevented from using the Site and placing future orders.
When you leave a comment on our website, the data entered in the comment form, as well as your IP address and your browser's user agent, is collected to help us detect unwanted comments.
If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website can download and extract location data from these images.
When using a contact form, your data is used for identification purposes in connection with your request. The most frequent case is to be able to find your order history for a support request.
If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.
If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, the lifetime of a screen option cookie is one year. If you check "Remember me", your login cookie will be retained for a fortnight. If you log out of your account, the login cookie will be deleted.
By editing or publishing a post, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you just edited. It expires after one day.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles...). Embedded content from other sites behaves in the same way as if the visitor were on that other site.
Statistics and audience measurement
Visits to our site are collected and analysed anonymously for statistical analysis, audience measurement and site improvement purposes. No personal data allowing direct identification is collected.
Personalised advertising banner
After browsing our Site, personalised banner advertisements may be displayed when you are on other websites. We are committed to providing you with offers that are relevant to you. Thus, the advertising banners that are displayed will relate to products that have been consulted while browsing our Site from your terminal.
3/Use and transmission of your personal data
Duration of storage of your data
Personal data is only kept for the time necessary to achieve the purpose for which it was collected or to comply with a legal obligation.
If a customer account is created, the data will be retained until you request its deletion or after a certain period of inactivity (defined as a maximum of 3 years in accordance with our internal data retention policy).
In the case of product purchases, where a customer account is created, we will only retain your data for the duration of our contractual relationship;
When you participate in a competition or promotional offer, we will retain your data for the duration of the competition or offer;
If you subscribe to our newsletter, your data will be retained until you request to unsubscribe or delete your personal data, or after a certain period of inactivity (defined as a maximum of 3 years in accordance with our internal data retention policy);
When you contact us for information about our products or brand, the data is retained for as long as is necessary to process that request;
If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognised and approved instead of being left in the moderation queue.
For users who register on our site (where possible), we also store the personal data specified in their profile. All users can view, edit or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
In order to comply with our legal obligations, some personal data is kept for a longer period of time (e.g. to fulfil our obligations in terms of invoicing), but also in order to exercise certain of our rights (e.g. to take legal action). In such cases, the data will be retained for the period required by the legal obligation or until the end of the limitation period of the legal action.
Your rights over your data
If you have an account or have left comments on the site, you can request a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Transmission of your personal data
Visitors' comments can be checked using an automated service to detect undesirable comments.
4/ Sharing your personal data
We may share your personal data with
A transport provider for the purpose of making and delivering a sale or its return,
Any competent authority or legal entity in order to comply with legal or regulatory requests, injunctions, court orders or legal process, if necessary to comply with applicable laws.
With our insurers, lawyers or other external advisers or legal bodies when we are bringing or defending actions.
5/ Security of your data
We take the security of your personal data very seriously and are committed to protecting it. Accordingly, we have implemented all necessary technical and organisational measures and have chosen our subcontractors in accordance with these requirements.
However, we cannot control all the risks associated with the use of the Internet, and the security of your data also depends on the vigilance and proper use of each of these technologies. Accordingly, we urge you to remain vigilant about the risks.
If you are using a terminal located in a public place, we recommend, for your safety, that you always log out and close your browser window after finishing a session.
6/ Your rights in relation to your personal data
6.1 In accordance with applicable laws, you have the following rights:
The right to access your personal data: we will provide you with detailed information about the personal data we process.
The right to obtain a correction of your personal data: if the data we process is no longer up to date.
The right to have your personal data deleted: if you wish to have all or part of your personal data deleted.
The right to object to the processing of your personal data: if you wish us to stop processing your personal data until we have demonstrated that such processing is legitimate and of such importance as to override your rights, interests and/or freedoms, or for the purposes of legal proceedings or our defence.
The right to obtain a restriction on the processing of your personal data: if you challenge the accuracy, lawfulness or necessity of our processing of your personal data, we will restrict its processing to the sole purpose of storing and, where applicable, defending or exercising our rights. We will only process your personal data for the establishment of actions, in defence or in attack, or if such processing is necessary for the protection of a natural or legal person, or is required by law.
The right to receive a copy of your personal data in a standard and structured format or to ask us to transfer this data to a third party (portability).
The right to give us instructions on how to handle your data after your death.
Please note that the rights you have depend on the legal basis on which your personal data is processed.
Withdrawal of your consent
Where the lawful basis for processing is your consent you have the right to withdraw your consent at any time and without reason.
In this case, we will stop the processing based on the consent. Please note that withdrawing your consent does not affect the lawfulness of the processing carried out before the withdrawal.
To withdraw your consent to receive commercial communications, you may :
- Contact us by e-mail at the address indicated in Article 1
- Click on the unsubscribe link in all our emails.
6.4 Exercising your rights
If you wish to exercise these rights and/or obtain any additional information, please contact us at the following address: email@example.com
In order to guarantee a simple procedure for exercising your rights, we would like to point out that you can send any questions you may have concerning the processing carried out to the above address.
In order not to infringe the rights of third parties, we reserve the right, in case of reasonable doubt, to proceed to a prior verification of your identity by asking you to provide us with an identity document.
We will respond to your requests within a maximum of 1 month of receipt. However, we reserve the right, where necessary due to the complexity of the request, to extend this period to a further 2 months. In all cases, we will inform you within one month of your request.
We do not knowingly collect information about a minor without supervision. For children under the age of 15, personal data may only be processed if consent has been given or authorised by the holder of parental authority. We will make reasonable efforts in such cases to verify that consent has been obtained in this way, taking into account the technological means available.
8/ Fraudulent emails
We will never ask you to confirm your account or credit card details by email. If you receive an email purporting to be from ikonkase, requesting such information, please ignore the email and do not respond.
9/ Transfer in case of change of ownership
If the company that created ikonkase is affected by a merger, acquisition, dissolution or transfer of all or part of its assets, we reserve the right to transfer your personal data. In the event that such a change requires that you be informed or that your consent be sought, you will be notified or given the opportunity to consent or not.
In the event that such a change requires us to inform you or require your consent, you will be notified or given the opportunity to consent or not.